Reboot Your Modem, Your Router, or Both
Info:
Sometimes a malfunctioning Internet connection can be caused by an error in
computer hardware such as a cable or DSL modem or a router. To correct any problems with these devices, you must reboot them as follows:
1. Shut down your computer.
2. Unplug the power cord from the back of your modem and router. An alternate method is to use the tip of a pencil to push the small reset button located at the rear of the modem or router.
3. The lights on the front of your modem or router go dark. Wait 30 seconds, and then plug the power cord back in. This causes the lights on the front of the modem or router to begin blinking rapidly in a particular pattern. Wait for an additional 30 seconds, and then restart your computer.
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