FIX INTERNET ISSUES
Info:
One day your Internet is sailing smoothly. The next day it is dead in the water. Sound familiar?
From connection difficulties to broken downloads, Internet issues are some of the most common problems.
A common problem experienced by Windows XP users is a malfunctioning Internet connection.
There are several reasons why this occurs — and just as many remedies.
Repair a broken Internet connection
Temporarily Disable Your Software Firewall
Sometimes a software firewall like ZoneAlarm or Norton Personal Firewall can experience a digital “hiccup” that interferes with the way it monitors and manages your Internet connection.
Common symptoms of this problem include a suddenly slow Internet connection,Web pages that stall or are unresponsive, or the complete inability to access the Internet.To determine if your firewall is the cause of your problems, you can temporarily disable it as follows:
1. Right-click the icon for your firewall, which is usually located in the lower-right corner of Windows near the clock.
2. Select the Stop All Internet Activity option.
3. Try connecting to the Internet. If you are successful, then restart your
firewall by right-clicking its icon near the Windows clock and selecting Enable or Restore. If the firewall’s icon is not there, then you must manually restart the program by doing the following:
a. Click the Start button in the lower-left corner of Windows.
b. Click All Programs.
c. Select the folder containing the name of your firewall software. For example, if you use ZoneAlarm, then select the Zone Labs folder.
d. Click the shortcut to launch the program.
4. If re-enabling your firewall causes your Internet connection to malfunction again, then it is likely that your firewall is corrupted and must be reinstalled by following the steps below. This requires its original installation CD-ROM or its digital installer and license key.
a. Click the Start button in the lower-left corner of Windows.
b. Click the Control Panel. (If you don’t see this option, your Start menu is in classic mode. In that case, click Settings, and then select the Control Panel.)
c. Double-click Add or Remove Programs.
d. A window opens. Scroll down the list until you see the name of your firewall.
e. Click the name of your firewall, and then click the Remove button on its right. If a message pops up and asks you if you want to uninstall the program, click the Yes button.
f. After the firewall is successfully removed, reinstall it by using its CD-ROM or installer program.
0 comments